The LPA family of clients now has the opportunity to order their background request via our secured online web ordering system. When working in a paperless environment, we wanted to keep things simple for our clients. When ordering pre / post employment backgrounds, our clients will notice that each section of the web process is not only easy to complete, but also easy to understand and gather your information to make a more informative decision about potential employees. Our web system will order everything your organization needs to complete the entire background screening process.
Unparalleled Innovation for our clients
When it comes to creating on-demand employment screening solutions, nobody does it better than LPA.
From our automated back-end to our feature-rich solution interfaces, from field technology such as secured wireless PDAs for court researchers, to timely completed reports, LPA has consistently demonstrated its dedication to innovation.
LPA uses a consultative approach to implementation and will work as your partner at every point in the process to ensure that your transition to our services runs smoothly. When being led by LPA, our client services team works to understand the big picture as well as the specific screening, training and support needs of your organization.
Web-based training sessions, comprehensive documentation and interactive tools are available. Training content includes how to set up new users, manage passwords, order reports, check report status, read reports and produce documents.
Our sophisticated training capabilities enable our customers to seamlessly and quickly launch services on a national and international basis throughout their organizations. Users are typically trained and using the system not within hours, but within minutes.
Upon implementation, you will be assigned a dedicated customer service team. The customer service team will be available to manage technical, set-up and ongoing service requirements. Our client’s satisfaction is so important to us that we not only meet our client’s expectations, but exceed them.
LPA is committed to maintaining stringent data security through our systems and processes to ensure that client data is kept safe and secure. Since security and privacy are top priorities, we employ the most advanced data security technology and practices available.
Data security is a top priority for LPA and we are committed to protecting the privacy of you and your applicants at all times. In fact, we maintain stringent data security policies through our practices, processes and systems to ensure that client information remains safe and secure.
We employ SSL data encryption for Internet data transmission, and have installed robust firewalls to prevent external unauthorized access into our systems. We also retain external security experts and intrusion detection systems to scan for, analyze and regularly ensure that no security breach opportunities exist.
Our emphasis on security is equally reflected in the way we work. All employees and contractors of LPA receive an extensive background check. In addition, security training is part of every new employee orientation.